Welcome to Penn State Schuylkill Cotler Computer Center
The staff of Information Technology Services are available to serve the IT needs of students, faculty, staff and visitors.
The Penn State Schuylkill computer lab and help desk are located on the lower level of the Ciletti Memorial Library.
Students, faculty, and staff may use the labs at any time during operating hours with a valid Penn State access account.
Cotler Computer Center Hours
Fall/Spring Semester
Monday through Friday
7:30 a.m. to 5:00 p.m.
Saturday and Sunday
Closed
Summer Semester
Monday through Friday
8:00 a.m. to 5:00 p.m.
There is also 24/7 after hours support available via phone at 570-385-6212.
Location
The Colter Computer Center is located on the lower level of the Ciletti Memorial Library. The Cotler Computer Center is handicap accessible through the main entrance and the building's elevator.
Access Accounts
In order to use the computers in the student labs, you will need an Access Account. Access Accounts (consisting of a private User ID and a password) are available to all Penn State students, faculty, and staff. This account will give you access to all Penn State technology resources including LionPATH, email, Canvas, wireless network access, and campus computer labs.
Your user ID is the "public" part of your Access Account, including the personal part of your email address. Information about your Access Account should be kept confidential. If you have reason to believe that another person has used your account, contact the help desk immediately.
The Help Desk
The Cotler Computer Center help desk is staffed during regular work hours by Penn State Schuylkill ITS staff and during the evening hours by student workers. During the hours that are staffed by student workers, they will monitor the computer center and answer questions when possible. They also assist users with software applications and basic hardware use. While the expertise of each student worker varies, they have a working knowledge of the different software packages on the computers in the computer center. All faculty, staff, and students are asked to direct all computer and technology-related problems, questions, and requests to the help desk. Problems that cannot be resolved by the help desk staff will be referred to the members of Cotler Computer Center staff.
